Frequently asked questions

Can I wear my glasses while using VR?

Yes! You can absolutely use your glasses. Our special VR foam keeps your virtual experience comfortable.

Will I experience motion sickness?

In the past, VR has had a bad reputation with people experiencing motion sickness. This phenomenon was due to the limitations of old tech and is not common with newer VR headsets. Our Vr lounge is equipped with the latest VR technology to facilitate a pleasant and seamless experience.

Can my friends and I share a gaming session?

Yes! The number of people in a single gaming session increases depending upon the length of your booked time. A 30 min session can be shared between two people and a 60 min session can be shared between 4!

Can I book the entire lounge for a corporate event or birthday?

Yes! You may contact us for the appropriate pricing and information.

What games do we have?

You can check out a list of games here.

What is our cancellation policy?

We require 1 week notice to reschedule.

How old do you have to be to participate?

There is no age restriction.

How do I book an event?

You can always book through out website and see availability here. If you are looking book a private lounge for a large number of people please contact us and we can arrange whatever you need.

Can I just walk in to participate?

Yes you can! However we can't guarentee that a booth will available. Booking through our website will ensure you will have a spot! Book Here.

Do I have to sign anything prior to coming?

Yes! Please sign our waiver prior to arrival to save time. The link is here.

Am I going to walk into walls?

Highly unlikely. Thanks, mostly, to HTC’s incredible Chaperone system, you will have a very good sense of where you are located in real space while playing the VR content. Should you approach any walls, other people, chairs, etc. in the VR station, the Chaperone system will project a red hologram inside the game.

Are there any physical limitations that would keep me from participating?

The optimal VR experience requires users to move their head and neck, and have use of at least one hand to interact with the environment. At Fusion VR, we can accommodate most skill, mobility and cognitive levels for a range of guests. Be sure to consult your doctor before visiting Fusion VR if you have pre-existing medical conditions (such as a heart ailment), conditions that affect your ability to safely perform physical activities, psychiatric conditions (such as anxiety disorders or post-traumatic stress disorder), or if you are pregnant or elderly.

What happens if I experience motion sickness / unexpected side effects while using the VR system?

As with any motion-related entertainment, some people may be susceptible to unexpected side-effects during the VR session. Should you feel uneasy at any point, we ask that you stop the VR session and inform a Fusion VR staff member promptly.